If an absence is not explained within approximately 20 minutes of the time that the school starts the notification process, school staff will follow up to make sure that your child is safe. If you try to explain an absence using SafeArrival but are then told that it is past the cut-off time, please contact the school directly.
If you don’t want to receive notifications when your child is absent, be sure to report your child’s absence in advance.
If you do receive notifications of your child’s absence, be sure to provide the reason as quickly as possible, using one of the methods listed above or during the phone call notification itself.
Why do I Need a SchoolMessenger Home App Account?
A SchoolMessenger app account is not required to use the toll-free phone line to report absences. However, we strongly recommend that you provide your email address to the school and set up your SchoolMessenger app account. This allows you to review and update absences, review your contact information and communication preferences and more.
Please see related SchoolMessenger app documentation for setting up your account, resetting your password, reviewing contact information, and specifying communication preferences. Once you have set up your account, choose ATTENDANCE from the menu.
If you cannot set up your account, you do not see the ATTENDANCE option, or you do not see your child(ren) listed in your account, please contact the school directly to check that your correct email address is associated with your child(ren) and that you are correctly tagged as a guardian with SafeArrival access..
Regular school attendance is the key to school success. If your child’s absence impacts school progress, the school will contact you in order to work together and develop a plan for student success.